Bin Repairs and Replacements
If your bin has been damaged, missing a wheel or perhaps your lid is broken or missing, you can arrange to have it repaired.
There is no charge for repairs. Repair types include:
- Axle replacement
- Lid replacement
- Body replacement
- Wheel replacement
Bin repairs to the body and wheels generally occur within 2 working days after we receive your request. Bin repairs to the lid will occur on the next bin service day by the driver emptying your bin.
Please Note: Bins that have been damaged beyond repair will only be exchanged with a replacement bin if the old bin is placed out on the kerbside for removal.
To request a bin repair simply visit our online booking website by clicking here or contact our Customer Service Centre on 1300 1coast (1300 126 278).
Stolen Bins: To report a stolen bin please contact our Customer Service Centre on 1300 1coast (1300 126 278). Please be aware you may be required to provide a statutory declaration when reporting a stolen bin.